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Manager, Supply Chain Operations

Company: Comcast
Location: Philadelphia
Posted on: February 25, 2021

Job Description:

Job SummaryResponsible for leading cross functional inventory control efforts within the HQ Residential Supply Chain Operations team. This includes, but not limited to data integrity maintenance, process compliance & standardization, inventory accuracy, vendor & supplier compliance and supporting operational execution including new production introduction & device lifecycle management. This role will manage a small team and provide subject matter guidance to employees as required.Job DescriptionCore Responsibilities

  • Leverage operational KPIs & metrics to partner with operational teams to drive improvements resulting in increased customer experience and reduction in costs with focus on improvement in inventory accuracy.
  • Support sales & operations planning (S&OP) process by ensuring inventory data accuracy.
  • Define the polices and processes for inventory handling and master data integrity, implementing those processes across the Supply Chain and identifying continuous improvement opportunities.
  • Assist in ensuring new devices, products, programs, projects are successfully deployed and implemented into the operations as needed by focusing on NPI efforts that include inventory system and Bill of Materials set up.
  • Support device lifecycle efforts that include inventory system updates and operational management activities.
  • Act as liaison to systems and technology teams by understanding and translating impacts of technology deployments to the day to day operations of the business. Assist in developing requirements for system enhancements to existing operational applications and/or system integrations as new tools are introduced. Project management experience preferred.
  • Key contact for field and corporate escalations, working quickly to resolve all issues related to inventory management.
  • Demonstrate an understanding and working knowledge of master data management, operations management, inventory management and vendor management.
  • Ability to work cross functional as an influencer and thought leader in order to come up with standard policies and drive adoption. Contribute to the hiring, training and onboarding of new operations team members.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.Employees at all levels are expected to:
    • Understand our Operating Principles; make them the guidelines for how you do your job.
    • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
    • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
    • Win as a team make big things happen by working together and being open to new ideas.
    • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
    • Drive results and growth.
    • Respect and promote inclusion & diversity.
    • Do what's right for each other, our customers, investors and our communities.Disclaimer:
      • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.CertificationsSix Sigma - Champion Leadership - 6Sigma - 6SigmaEducationBachelor's Degree, Bachelor's Degree, Bachelor's DegreeRelevant Work Experience5-7 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details.

Keywords: Comcast, Philadelphia , Manager, Supply Chain Operations, Executive , Philadelphia, Pennsylvania

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