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Sr. Product Manager, Analytics & Experimentation Platform

Company: Comcast
Location: Philadelphia
Posted on: February 25, 2021

Job Description:

Job SummaryExperimentation is a key strategic initiative within Comcast. We are looking for a Sr. Product Manager to build our next generation experimentation platform with a focus on features and capabilities that will increase the velocity and complexity of experiments.Responsible for managing the pricing, packaging and documenting new products ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved. Conducts the budgeting, planning, analysis and monitoring required to ensure unit and financial targets are met for assigned products. Manages ongoing product management of new and existing products. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.Job DescriptionAbout UsThe Analytics & Experimentation Platform (AXP) team s goal is to empower the Technology & Product teams within Comcast to make data driven decisions at scale. Scale being the key word for the video entertainment, wifi and connected home products that serve millions of Comcast customers. We are a group of Data Scientists, Data Analysts and Product Managers who enjoy providing insights that the organization can use to build great products for our customers.Job DescriptionThis role will define the product vision and roadmap for the platform by engaging with stakeholder teams to understand their needs, translate those needs into requirements and work closely with the platform engineering and data pipeline teams to bring them to life. If you are passionate about data and solving complex problems, we would love to hear from you!Responsibilities:

  • Continuously improve the platform by engaging with product, business, engineering and analytics stakeholders to understand their needs, gather feedback and translate those into actionable requirements
  • Evangelize the use of and grow the adoption of the platform
  • Manage the agile process with our engineering partners and communicate product priorities, timelines and efforts across the organization
  • Collaborate closely with our Data Science team to ensure scientific rigor and incorporate advanced capabilities into the platformCore Responsibilities:
    • Internalizes and represents the Voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience.
    • Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes.
    • Teams with product development to deliver high quality products on time.
    • Leads concepts defining an end-to-end customer experience and expected full lifecycle costs.
    • Contributes to the product vision across team and the organization.
    • Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
    • Manage change requests. Validates downstream deliverables and final offering (business acceptance testing).
    • Consistent exercise of independent judgment and discretion in matters of significance.
    • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
    • Other duties and responsibilities as assigned.Qualifications
      • B.S. or similar in an analytical or technical discipline
      • 5+ years of experience in product management function, preferably within a Growth, Analytics or similar domain
      • Solid understanding of data collection, event tracking and data analysis
      • Ability to effectively lead and communicate to cross functional teams
      • Strong analytical and problem-solving skillsNice to Have
        • Direct experience building and scaling an experimentation platform
        • Expertise with Video and streaming products
        • Prior experience with industry 3rd party experimentation tools
        • Familiarity with Looker and other analytics toolsEmployees at all levels are expected to:
          • Understand our Operating Principles; make them the guidelines for how you do your job.
          • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
          • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
          • Win as a team - make big things happen by working together and being open to new ideas.
          • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
          • Drive results and growth.
          • Respect and promote inclusion & diversity.
          • Do what's right for each other, our customers, investors and our communities.Disclaimer:
            • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.EducationBachelor's DegreeRelevant Work Experience7-10 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: Comcast, Philadelphia , Sr. Product Manager, Analytics & Experimentation Platform, Executive , Philadelphia, Pennsylvania

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