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Senior Manager, Contracts & Strategy Support

Company: comcast
Location: Philadelphia
Posted on: February 25, 2021

Job Description:

Job DescriptionJob Summary Responsible for full life cycle management of third-party Technology, License, SAAS, Professional Services and other supplier agreements and executes other strategic initiatives as assigned. This position interfaces with all levels of leadership within the organization and is viewed as a subject matter expert on contracts and business supported. Also provides leadership, counsel and advice to Care and other leadership stakeholders across all divisional and national teams. Job Description Core Responsibilities * Draft, review, edit, and negotiate Technology, License, SAAS, Professional Services contracts including, but not limited to, statements of work, amendments and addendums, and service level agreements for IT and other support/supplier services. * Create and maintain standardized contract templates. * Provide guidance on contract matters to account managers, operation teams and other business owners within Comcast. * Act as a liaison with internal stakeholders such as account managers, legal, procurement, compliance, and security/privacy teams. * Oversee and manage contract management activities including contract signature and approval processes. * Continuously develop new or improve upon existing contract management activities, procedures, and processes. * Lead the implementation of key contract updates across all suppliers in collaboration with internal stakeholders. * Support efforts to investigate and resolve disputes and mitigate risks contractually and procedurally in collaboration with internal stakeholders. * Support the facilitation of training activities for internal stakeholders on contract requirements and governance principles. * Support key contract standardization and other strategic initiatives. * Support RFX activities related to outsourcing supplier management needs. * Consistent exercise of independent judgment and discretion in matters of significance. * Other duties and responsibilities as assigned. Skills * Strong English language written and verbal communication skills. * Strong listening skills and desire to understand differing opinions. * Excellent negotiation and persuasive skills, both in group settings and one-on-one. * Outstanding analytical and problem-solving skills with the ability to exercise sound judgment. * Strong cross-group coordination as well as the ability to work independently and take the initiative to drive projects forward. * Excels with cross-functional relationships across all organizational levels. * Proficient knowledge and understanding of legal concepts and terms within the outsource support industry, and ability to convey the impact and importance of these terms to business owners. * Knowledge of Vendor, Technology, Professional services, SAAS, and other third-party Agreements. Qualifications * 5+ years of professional experience in contract management and technology negotiations. Telecom or Cable Industry preferred. * Demonstrated experience drafting, editing, managing, and negotiating Technology, SAAS and License contracts. * Excellent and compelling communicator with a natural ability to lead strategic conversations and adjust to varying audiences. * Strong English language written and verbal communication skills. * Outstanding analytical and problem-solving skills with the ability to exercise sound judgment. * Experience sourcing and cementing partnerships, particularly in business development function. * Demonstrated thought leadership in creating, influencing and driving business strategy * Excels with cross-functional relationships across all organizational levels as well as the ability to work independently and take the initiative to drive projects forward. * MBA and/or JD preferred. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Respect and promote inclusion & diversity. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications. Comcast is an EOE/Veterans/Disable

Keywords: comcast, Philadelphia , Senior Manager, Contracts & Strategy Support, Executive , Philadelphia, Pennsylvania

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