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Manager, Enterprise Authentication

Company: Comcast
Location: Philadelphia
Posted on: February 25, 2021

Job Description:

Job SummaryResponsible for managing the daily and overall work processes and practical implementation of relevant standards within one or more assigned areas of the Engineering department. Monitors assigned areas of the Engineering families to ensure adherence to relevant standards. Ensures all work processes are efficient and consistent in their daily application. Identifies flaws in the work process and recommends solutions. Manages direct and dotted line reports and works on cross-functional teams. Coordinates complex and multi-disciplined engineering projects from design to implementation in accordance with the company's policies.Job DescriptionIn this role:You will be responsible for the design, engineering, implementation, advanced operation, and maintenance of the security solutions required to protect public infrastructure, service delivery, and enterprise-wide Information Security assets. This position assures the confidentiality, integrity, and availability of all enterprise Authentication technologies across Comcast.What you will do:

  • Oversee the Systems / Network Tools Engineering organization, consisting of direct reports and indirect reports (including FTE employees, contract and MSS staff, external service providers, and key technology partners and vendors). This includes hiring, training, staff development, performance management, on-call, and crisis/incident support.
  • Develop and manage information security budget forecast, expense, and technology, service, and vendor roadmaps.
  • Liaise with external agencies, such as law enforcement, standards, and technology organization, advisory bodies, and industry and peer working groups as necessary, to ensure that the organization maintains a strong security posture and technical congruency.
  • Work directly with business units and CCS Partner organizations to facilitate Engineering demands and delivery of new products, services, and technology, ensure compliance with risk management objectives and guidelines, and work with stakeholders throughout the enterprise on identifying acceptable levels of risk.
  • Work with Corp IT, to set security standards and architecture for critical authentication technologies
  • Must have a strong understanding of AzureAD, RSA, RBA, AA, Oath, Fido2, Conditional Access, and Zero trust technologies.
  • Perform all required maintenance, support, administration, and break/fix remediation, including root cause analysis, availability, and capacity reporting, and routing health and performance monitoring.
  • Sustain high-availability service levels and ensure the fulfillment of business-wide service levels and operational support objectives.
  • Demonstrates continuous effort to improve operational performance, streamline work processes, and work cooperatively and provide quality seamless customer service.What you should possess:
    • Experience with ISP, Telephony or Broadband/Narrowband transmission or transport infrastructure
    • Large-scale network or systems administration experience administering carrier class-based applications or network elements installed on physical and non-physical platforms
    • Strong working and practical knowledge of TCP/IP and UDP/IP networking.
    • Experience with the following SSL, HTTPS, PGP, AES, DES, SSH, SCP, Kerberos, LDAP, PKI
    • Strong understanding of MFA technologies, WebAuthn, SSO technologies, Oath standards, Fido2, and AzureAD
    • Experience with managing and hardening IOS/OS installation, configuration and backup and restoration, including development and management of workflows and operating standards, including design reviews, certification, production acceptance, and testing for system commissioning
    • Policy creation and rule design and updates for the administration security control systems
    • Experience with development and regular preparation of management status and key metrics reports
    • Should be comfortable with conducting complete system and application reviews and specifying security review guidelines
    • Should be comfortable with developing and conducting security resilience testing and stress testing
    • Should have strong process and procedure ownership experience for audit and control systems
    • Ability to translate cybersecurity threats from a technical perspective to business-line understanding and execution
    • Strong knowledge of BSS/OSS technology and other subscribed network service core applications
    • Ability to manage extremely technical staff working on very sensitive subject areas and with extremely sensitive information
    • High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity
    • Must be able to support on-call, escalation, and high-paced/ fast tempo operating environmentsWhat you can expect:
      • A cool and casual work environment with chances to showcase your skills
      • A culture of innovation and continuous learning
      • Training, support, and mentoring to expand and evolve your expertise
      • Opportunities to impact the security of Comcast products in millions of homes and businesses What we require:
        • Possess a Bachelor s degree or higher in the field of engineering, computer science or equivalent advance technology field of study
        • 10+ Years of Information Security experience
        • 8+ Years of Technology Leadership and Management experience
        • Relevant cybersecurity certifications, such as CISSP, CISM, and/or PMP are highly desiredOther responsibilities:
          • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
          • Other duties and responsibilities as assigned
          • Up to 20%, ability to travel within the Comcast geographic areas, primarily Philadelphia, PA, and Moorestown, NJEmployees at all levels are expected to:
            • Understand our Operating Principles; make them the guidelines for how you do your job.
            • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
            • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
            • Win as a team - make big things happen by working together and being open to new ideas.
            • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
            • Drive results and growth.
            • Respect and promote inclusion & diversity.
            • Do what's right for each other, our customers, investors and our communities.Disclaimer:
              • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.EducationBachelor's DegreeRelevant Work Experience5-7 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details.

Keywords: Comcast, Philadelphia , Manager, Enterprise Authentication, Executive , Philadelphia, Pennsylvania

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