Company: Krispy Kreme
Posted on: July 2, 2020
As a General Manager, you will oversee the entire shop,
including sales, production, and human resources. You will also
have the privilege of developing other Krispy Kremers. General
Managers set the tone for an enjoyable and efficient environment!
They also have a great understanding of our delicious doughnuts and
production processes. What Will You Do? Guest Services Not only
should our guests be satisfied, they should be wowed. It's up to
you as the General Manager to set the tone for this and serve as a
role model to the team. You will know how to handle difficult
situations in a professional way within the shop. You'll make sure
our doughnuts are being prepared and served in the best way
possible. You'll supervise and observe all shop operations, making
sure everything is great condition, especially when opening and
closing the shop. Sales Work closely with your District Manager to
achieve your shop's business plan objectives and profitability.
You'll lead the sales programs, which includes Hot Light times,
retail sales, fundraising and special event sales days.
Production/Equipment/Safety and Sanitation Discover ways to
maximize efficiency in daily production to improve the shop's
performance. You also will understand quality control procedures
and coordinate doughnut production schedules. You'll inspect and
assess any production/ equipment issues, and you'll promote safety,
keeping the highest level of cleanliness too. Grow the team Develop
and encourage our employees- this includes hiring, interviewing,
training, supervising, scheduling, giving performance feedback, and
firing if necessary. Build a productive and energetic team!
Accounting Manage income and expense budgets (Accounts
Payable/Receivable), and report sales and other important
information. Leadership Lead your team to success! This can be done
by modeling company standards, expressing efficiency, organization,
and communication. On The Move Be willing to help our team members
and other employees with our sweet treat in any way possible! This
could include carrying or lifting boxes up to 75 pounds, boxing up
doughnuts, or sweeping and cleaning the shop. You'll also track
orders and make sure they're filed correctly so they can be filled.
You might need to do periodic travel, so make sure you ve got that
driver's license! What_Should_You_Have You are at least 21 years
old and have at least a high school diploma or GED. You always
demonstrate leadership, which includes great organizational and
communication skills too. You have a joyful charisma, strong
enthusiasm, and enjoy interacting with our guests. You have a basic
knowledge of computer office technology, and you know about sales,
management, production, and customer service. You are adaptable and
creative- understanding how to navigate lots of situations that may
crop up in our shops. You are flexible to work on weekends- our
sweet treats are served every day!
Keywords: Krispy Kreme, Philadelphia , General Manager, Executive , Collingswood, Pennsylvania
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