PhiladelphiaRecruiter Since 2001
the smart solution for Philadelphia jobs

Santander Holdings USA Inc: Branch manager erie pa

Company: Santander Holdings USA Inc
Location: Philadelphia
Posted on: July 1, 2020

Job Description:

Job Description Branch Manager, Erie, PA-2001965 Description As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank. The Manager, Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships. Responsibilities * Delivers exceptional customer service and coaches/ motivates team to deepen existing customer relationships and acquire new customers * Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company * Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management * Coaches and motivates branch team members * Implements strategies to reduce overhead, and is responsible for managing branch Profit and Losses * Manages performance of all branch staff * Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch * Participates in branch functions and community activities to promote organization's image and growth ensuring that the Company maintains a strong local presence Qualifications Qualifications * Bachelor's Degree in Business Management or equivalent field, or equivalent work experience * 3-5 years of experience * Ability to make independent decisions and utilize sound judgment * Ability to manage, supervise, instruct and coach * Ability to meet deadlines * Advanced knowledge of all Retail and Small business products and services and fluency in business acumen and in SME credit * Consultative, team oriented sales personality with outstanding personal customer skills * Demonstrates supervisory abilities to provide constructive and positive feedback and manage performance * Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff * Establishes and maintains effective working relationships * Excellent verbal and written communication skills * Highly motivated and competitive with proven leadership quality and very goal driven * Meets compliance and audit requirements * Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment * Sound risk decision making skills and strong operational proficiency * Understands all appropriate policies and procedures and process that impact work activities * Minimal physical effort such as sitting, standing, and walking * Addresses customers' requests, ensures concerns are recorded accurately and action is initiated appropriately * Makes extra effort to satisfy customers' needs and meet commitments * Assesses problem situations and initiates effective interventions that result in customer satisfaction * Takes time to develop and maintain relationships with customers * Builds and maintains one's network of contacts and resources and knows who to involve in problem resolution * Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change * Provides assistance and coaches less experienced team members * Establishes rapport with all parties in an attempt to diffuse tension * Confronts the issue, not the person * Executes risk management process and procedures without management direction, and demonstrates awareness of expected results * Knows the relationship and impact of actions and results * Has an understanding of regulations impacting area supported * Follows through to meet commitments to others * Takes responsibility for achieving strong results, despite balancing multiple complex demands * Probes in-depth to understand the customer's business needs * Explores and understands the customer's alternatives and decision criteria * Stays current with industry and regulatory trends and emerging risk issues * Has good understanding of current market and competitive landscape that the organization operates within * Understands rationale for change and adjusts schedules and tasks to make things work * Anticipates and plans for changes in work schedules and assignments Unders

Keywords: Santander Holdings USA Inc, Philadelphia , Santander Holdings USA Inc: Branch manager erie pa, Executive , Philadelphia, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Registered Unit Manager RN
Description: Shifts Available: RN Unit Manager FT 7:30am-4:30pm and RN FT 7am-3pm, 3pm-11pm, 11pm-7am, PT 7am-3pm, 3pm-11pm, 11pm-7am br br We are seeking a Registered Nurse RN and RN Unit Manager for our skilled (more...)
Company: Fairlane Gardens Nursing and Rehab
Location: Reading
Posted on: 07/4/2020

Looking for Technical Call Center Manager in Harrisburg, PA
Description: StarsHR has the following FulltimeContract assignment available with our client in Harrisburg, PA. Position Technical Call Center Manager Location Harrisburg, PA Duration 12 Months The Senior Business (more...)
Company: StarsHR Inc
Location: Harrisburg
Posted on: 07/4/2020

Fast Food Restaurant Manager - $42-48K Annually
Description: About us: We are Hiring Help, an outsourced recruitment department. We find quality applicants for our clients and perform the hiring process. You will work directly for our client. We are NOT an agency. (more...)
Company: NetHire
Location: Passaic
Posted on: 07/4/2020


Sr. BA/ Project Manager with Call/Contact Center Management - 15+ Yrs MUST
Description: ONLY APPLY IF 15 YEARS OF EXPERIENCE Senior Business System Analyst SME - CallContact Center Management Exp Harrisburg, PA remote to start should be prepared to be onsite immediately 12 months (more...)
Company: IBMG Solutions Inc.
Location: Harrisburg
Posted on: 07/4/2020

Associate Director GxP External Engagement
Description: We're looking for a candidate to fill this position in an exciting company. li In collaboration with Lead, GXP External Engagement, support the routine compliance surveillance activities to detect, (more...)
Company: Bristol-Myers Squibb
Location: New Brunswick
Posted on: 07/4/2020

Compliance Assurance Director - North America ICG Head
Description: Serves as a senior compliance risk manager for Independent Compliance Risk Management ICRM 's Assurance team responsible for assessing compliance risks and controls implemented by the first and second (more...)
Company: Citi
Location: Jersey City
Posted on: 07/4/2020

Senior Manager Information Risk
Description: Job Description Imagine working for a company that knows that its people are the
Company: Campbell Soup
Location: Camden
Posted on: 07/4/2020

Nurse Manager of Orthopedic Surgery
Description: An exciting new opportunity just opened up with a reputable Magnet designated healthcare system in the Central New Jersey region for an experienced Assistant Nurse Director of Orthopedic Surgery. br (more...)
Company: Nurse Management
Location: Allentown
Posted on: 07/4/2020

Mount Vernon AU-M - Associate in Commercial Underwriting-Management Tutor Jobs
Description: Mount Vernon AU-M - Associate in Commercial Underwriting-Management Tutor Jobs Varsity Tutors has students in Mount Vernon looking for AU-M - Associate in Commercial Underwriting-Management exam
Company: Varsity Tutors
Location: Mount Vernon
Posted on: 07/4/2020

Executive Director Hire Ahead Program
Description: We're looking for a candidate to fill this position in an exciting company. li Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government (more...)
Company: Brookdale
Location: Wayne
Posted on: 07/4/2020

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Philadelphia RSS job feeds