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General Manager

Company: Schindler Elevator Corporation
Location: Philadelphia
Posted on: May 25, 2020

Job Description:






General ManagerLocation: Philadelphia, PA, Pennsylvania, United States

Requisition ID: 39947

Schindler stands for mobility. Mobility needs experts.

Join our team in Philadelphia, PA.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.
Mobility is the goalMobility is the goal



  • Develop and execute plans to support implementation of territory operations and office quality initiatives to achieve strategic plan objectives.
  • Manage, mentor and lead within territory all assigned District, Branch and Business Unit Managers as well as District Service Managers and the large constituency of Sales Representatives and Field Superintendents.
  • Develop and execute a customer service strategy to ensure positive service and satisfaction with customers.
  • Develop and maintain strong commercial relationships with key customers and influential industry consultants through personal contact and staff assignments.
  • Develop and coordinate implementation of Territory operation's BDP program for field installation cost improvement goals on each product line by utilizing process step objectives.
  • Plan, schedule and assign workload requirements interfacing skill levels of field, marketing and administrative personnel to the needs of the Territory operation through PMS job elements, activities and performance reviews.
  • Develop and recommend administrative, field and marketing budgets and control expenditures within approved budget objectives.
  • Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit's management philosophy and practices.
  • Develop and execute annual Territory business plan in support of Area operation's financial and non-financial objectives.


    Mobility needs you

    Mobility needs you

    KNOWLEDGE:



    • Education

      Required level of education to perform the essential functions including any specialized education requirements, licenses and/or certificates.



      • MBA or MA in related field
      • BA/BS Business / Management / Engineering
      • Possess overall knowledge of product and product application; installation and service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.




        • Work Experience




          • Computer Skills:








            Required knowledge of software and/or any programs to be used including the level of expertise.



            • Working knowledge of Microsoft Word, PowerPoint and Excel. SAP experience is preferred.




              • Problem Solving:








                Nature and complexity of problems required to be solved, and the level of analysis, independent judgment, and planning required to be used.



                • Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability.
                • Allocation of human and financial resources for cost effectiveness and customer satisfaction.
                • Analyze and advise change in sales and field coverage, new products, price realization and competitor's actions.
                • Recognizing internal and external changes occurring in business environment and adjusting the resource focus to capitalize on those changes.




                  • Additional skills:

                    Other required skills (i.e., communication, project management, leadership, etc.)



                    • Minimum work experience required including any specific job related experience and years of experience, which would serve as acceptable pre-requisites.

                      Ten to fifteen years in various assignments within the Company, in the Elevator industry, or in another service oriented business. Minimum ten years of experience managing a full P&L for an industrial company.

                      CRITICAL SKILLS:



                      • Persuasion is required both internally and externally.
                      • Must have the knowledge, technical and management skills, credibility, and negotiating and communication skills.
                      • Must possess self-confidence to meet the challenges.









Keywords: Schindler Elevator Corporation, Philadelphia , General Manager, Executive , Philadelphia, Pennsylvania

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