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General Manager

Company: URBN (Urban Outfitters, Anthropologie Group, Free
Location: Philadelphia
Posted on: December 5, 2019

Job Description:

Terrain Caf-- celebrates the cycle of the seasons and the bounty of the land. Using hand-selected produce, meats and dairy products, our team takes pride in crafting menus from the seasonal harvest of local farmers we know and trust. Located in Glen Mills, PA, Westport, CT, Palo Alto, CA, Devon, PA and Bethesda, MD, we work tirelessly to craft an environment that aesthetically and gastronomically reflects the best of our local community. Terrain Cafe is part of URBN Food and Beverage, which also owns and operates Amis brands (Amis Trattoria and Bar Amis) and Pizzeria Vetri.
Responsible for daily restaurant operations and actively ensuring a superior guest experience through excellent service. Supports the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service and front of house.
As an URBN employee, your health and well-being are among our highest priorities.--- We offer a comprehensive benefits package that includes medical,--- Vision Insurance--- Dental coverage--- Fabulous merchandise discount--- An employer-matched 401(k) plan--- Qualified transportation credit--- A generous employee referral program and much more
About You--- One or more years of restaurant experience in a leadership role--- Ability to drive business through providing an elevated customer experience--- Excellent work ethic and dedication to the hospitality industry--- Strong communication and listening skills--- Strong leadership qualities--- Ability to thrive in a fast-paced environment--- Strong attention to detail
Operations--- Collaborate with the General Manager in analyzing and recommending methods for improvements to contain/reduce costs and increase sales--- Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling--- Upholds all company Policy and Procedure
People & Development--- Encourages a positive work environment. Assists the General Manager in hiring, training, developing and evaluating employees--- Lead service education through daily line-ups, new service staff training programs, employee discussion and evaluations and daily evaluation of restaurant service performance--- Oversees training service staff to ensure the development of their customer service skills
Guest Experience--- Interacts with guests to obtain feedback; effectively responds to and handles guest issues and complaints--- Acts as a brand ambassador by leading and developing community relations--- Supervise and coordinate all culinary activities--- Oversee guest services and resolve issues--- Ensure a high quality of ingredients and food preparation--- Train and manage kitchen personnel--- Create and adjust staff schedules to meet restaurant needs--- Adhere to all safety and sanitation regulations
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply online. We look forward to reviewing your unique qualifications.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job

Keywords: URBN (Urban Outfitters, Anthropologie Group, Free , Philadelphia , General Manager, Executive , Philadelphia, Pennsylvania

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