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Engineering Ops

Company: Comcast
Location: Philadelphia
Posted on: April 18, 2019

Job Description:

Business Unit: Job Summary:Responsible for planning and designing new software and web applications. Analyzes, tests, and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.Employees at all levels are expected to:-Understand our Operating Principles; make them the guidelines for how you do your job-Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services-Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences-Win as a team-make big things happen by working together and being open to new ideas-Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers-Drive results and growth-Respect and promote inclusion and diversity-Do what's right for each other, our customers, investors and our communitiesCore Responsibilities:-Perform operational support for cloud-based applications, includingWorkday and Kronos; required.-Supports application development teams in building and maintaining environments to support new and ongoing application deployments.This includes working with all necessary infrastructure teams (OS, DB, network, storage, etc.) to build/maintain highly available systems.-Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.-Participates in training representatives and operations staff onsupport ofinternally developed software applications, including any 3rdparty software components used within our application stacks.-Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.-Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-levelOperations SupportEngineers.-Works with Quality Assurance team to determine ifnew code changes (new features, defect fixes, etc.) are ready for production deployment-Displays in-depth knowledge of engineering methodologies, concepts, skills, and their application in the area of specified engineering specialty.-Displays an in-depth knowledge of numerous infrastructure technologies and an ability to leverage such knowledge to triage and mitigate production issues efficiently and effectively-Displays knowledge of, and ability to apply, project management skills.-Consistent exercise of independent judgment and discretion in matters of significance.-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.-Other duties and responsibilities as assigned.Required Skills:-UNIX (Linux, Solaris) administration-Windows Server administration-Oracle 12c (SQL, PL/SQL, networking concepts, some administration knowledge)-MS SQL 2016-.NET applicationsDesired Skills:-Rabbit MQ-Edge Proxy-Apache Proxy-ServiceNow-MongoDB-Understanding of Disaster Recovery Concepts and Practices-Understanding of High Availability Concepts and Practices-Oracle Data Guard-Oracle RAC-Microsoft AzureJob Specification:-Bachelor's Degree or Equivalent inEngineering, Computer Science



Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, Philadelphia , Engineering Ops, Engineering , Philadelphia, Pennsylvania

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