Field Service Technician

Company: Wabtec
Location: New York City
Posted on: January 22, 2026

Job Description:

Job Description Job Description Job Description Who will you be working with? You'll be joining Wabtec Bus Solutions, a team driving innovation in Transit Bus & Rail systems, including passenger door systems, wheelchair lifts & ramps, e-Bus charging systems, driver’s protective barriers, and more. We blend technical expertise with deep product knowledge to deliver high-impact solutions for our customers and communities. How will you make a difference? As a Field Service Technician, you will provide field service support to public transit authority customers within the greater New York City Metropolitan area, with primary focus on New York City Transit (NYCT) facilities. This entails performing warranty repairs, diagnostics, and field campaign activities on bus door systems, wheelchair lifts, and other products supplied by Wabtec Bus Solutions. This role is customer-facing and field-based, with a strong emphasis on maintaining product reliability, supporting transit operations, and ensuring contractual warranty and campaign obligations are met. While the primary focus is NYCT, the position may also support surrounding transit agencies as required. What do we want to know about you? You may be a good fit if you have: Associate degree, technical certification, or equivalent hands-on experience in electrical, mechanical, or electro-mechanical systems. Minimum of 3 years of field service, fleet maintenance, or transit-related technical experience preferred. Experience working with bus systems, doors, wheelchair lifts, or similar transit equipment is strongly preferred. Valid driver’s license and ability to travel daily within the NYC metropolitan area Strong mechanical and electrical troubleshooting skills. Ability to read and interpret wiring diagrams, schematics, service manuals, and technical bulletins. Familiarity with transit maintenance environments and depot operations. Ability to work independently in the field with minimal supervision. Strong communication skills with the ability to interact effectively with transit maintenance staff, supervisors, and management. Highly organized with strong attention to detail and documentation accuracy. Comfortable working in active maintenance facilities and around revenue service vehicles. Ability to prioritize multiple tasks while meeting service and campaign deadlines. What will your typical day look like? Perform warranty service, troubleshooting, diagnostics, and repairs on bus door systems, wheelchair lifts, and other supplied components across NYCT depots. Complete field modifications, inspections, retrofits, and documentation in alignment with engineering instructions and program requirements. Act as the technical liaison with NYCT maintenance teams while providing guidance and informal training on product operation and diagnostics. Accurately document all service activities and close work orders using required reporting tools, including the NYCT Spear System. Support PDI inspections, in?service fleet needs, and daily travel to multiple depots while maintaining professional conduct and adhering to all safety procedures. What about the physical demands of the job? The employee must frequently stand, walk, climb, bend, kneel, and work in confined spaces. Must be able to lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception. The employee will regularly use hand tools and diagnostic equipment The employee will primarily work in active bus depots and outdoor environments. Exposure to varying weather conditions, loud noise, moving vehicles, fumes, airborne particles, oils, greases, and cleaning chemicals is expected. Proper PPE must be worn as required. Noise levels may range from moderate to high depending on location. Additional Information Our job titles may span more than one career level. The hourly rate for this role is currently $32.69. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Keywords: Wabtec, Philadelphia , Field Service Technician, Engineering , New York City, Pennsylvania