Customer Service Representative and Dispatcher
Company: Home Hvac Services
Location: West Chester
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Benefits: Health insurance
Opportunity for advancement Paid time off 401(k) matching Dental
insurance As a Customer Service Representative & Dispatcher , you
are a key member of the team and represent Home HVAC Services on
support calls. You are responsible for handling service requests
and customer complaints. Exemplifying our code of values by showing
respect and courtesy to all customers and employees. You are
self-motivated, energetic, and enjoy helping people. You are driven
to provide the highest level of customer service and satisfaction
and able to effectively manage a variety of situations on a
day-to-day basis. Specific Responsibilities: Receive incoming calls
in a professional and courteous manner Scheduling appointments
Assigning daily work/calls to other team members Perform marketing
and sales functions to sell additional work and earn business
Complete work orders, return customer calls and respond to customer
complaints Maintain office services by organizing office operations
and procedures, and preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in
related positions Job Requirements: Minimum two years of admin
experience Strong written and verbal communication skills
Detail-oriented with strong data entry skills Positive Attitude
Team player who can work independently General computer knowledge,
including Microsoft Office Typing skills are a plus We are actively
interviewing for this position - Apply today and our hiring manager
will follow up! Home HVAC Services is a trusted name in the field
of heating and air conditioning installation, maintenance, and
repair. We are proud of our reputation for putting clients first
and getting the job done right, every time. We are a team of
qualified experts dedicated to living our code of values of
Respect, Integrity, and Customer Focus.
Keywords: Home Hvac Services, Philadelphia , Customer Service Representative and Dispatcher, Customer Service & Call Center , West Chester, Pennsylvania
