PhiladelphiaRecruiter
the smart solution for Philadelphia jobs

Office Services Supervisor

Company: Epiq Systems, Inc.
Location: Philadelphia
Posted on: March 18, 2019

Job Description:

It's fun to work at a company where people truly believe in what they are doing!Job Description:* Client Relations:* Monthly Management Report Compilation & Review* Attend Monthly meeting with Client* Assist with Annual End-User surveys* Ensure conformance with Semi-Annual Client Survey* Assist in preparation, presentation, and review of Annual Reports* Serves as the principal liaison between EPIQ, the client's administration and EPIQ site employees* Provide excellent client service to all end-users at the site* Continuously look for opportunities to increase the efficiency of our operation* Seek opportunities to increase our capabilities and make recommendations to the key contact* Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client* Involved in marketing EPIQ's support service offerings throughout the firm, including orienting new client clients to the methods of operation at the site* Recruits and interviews potential EPIQ candidates for available positions at the site* Hire, train, manage and evaluate all personnel assigned to the site* Conducts training and performance reviews with all EPIQ site team members* Delegates tasks to Assistant Manager, Site Supervisor and Service Specialists in order to meet all commitments* Works with Site Supervisors and employees to meet their individual needs and career path objectives* Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime* Maintain all records and reports pertaining to production and volumes at the site* Maintain a proper inventory of all office supplies required for the efficiency of all support services* Compiles and collects all information necessary to provide the client with monthly management reports* Reviews the P&L for the site, responsible for managing overtime and other costs associated with their site* Maintains a facility that is organized and meets tour quality standards at all times* Comply with EPIQ policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone* Directs in the orientation of client personnel to EPIQ's method of operation within the location* Conduct training and performance reviews with all EPIQ team members* Display high ethical standard, integrity, work ethic, and loyaltyRequired Characteristics and Credentials:* High School Diploma or equivalent, Associate Degree preferred* Minimum of 2 years' experience in a copy/mail service center environment or other service industry* Previous management experience in a client service oriented field* Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.* Knowledge of copy machines and utilization of typical office services equipment and technology* Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting* Ability to learn skills quickly* Flexibility in dealing with simultaneous projects* Attention to detail* Ability to function with a high level of patience, tact and diplomacy in handling any "complaint situations"* Ability to lift or move 40 lbs. or greater* Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.* Ability to walk, bend, kneel, stand, and/or sit for an extended period of time* Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)* Reading, writing, and arithmetic skills required* Visual acuity* Able to convey information and ideas through speech in ways that others will understand* Able to listen to and understand information and ideas presented through spoken words and sentences* Able to speak clearly so listeners understand, identify and understand the speech of another person* Excellent organizational skills* Strong initiative required; ability to work independently with minimal direct supervisionIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Epiq and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Keywords: Epiq Systems, Inc., Philadelphia , Office Services Supervisor, Administration, Clerical , Philadelphia, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


At Home Data Entry
Description: We perform forensic quality laboratory analysis for drugs and alcohol to prevent substance abuse in the workplace. In addition to our analysis being accurate, rapid, and legally defensible,
Company: Mommy Jobs Online
Location: Chester
Posted on: 03/26/2019

Data Entry Specialist
Description: Are you in search of a legitimate work-at-home career Look no further than Mommy Jobs Online Great opportunity to work remotely as a Data Entry Specialist either part-time or full-time Compensation: (more...)
Company: Mommy Jobs On Line
Location: Jackson Heights
Posted on: 03/26/2019

Data Entry - (Remote)
Description: Mommy Jobs Online is all about helping jobseekers find the right job working at home. Do you enjoy helping others Are you looking for a company with great benefits and monetary incentives We want to (more...)
Company: Mommy Jobs On Line
Location: Norristown
Posted on: 03/26/2019


Data Entry Specialist (Remote)
Description: Data Entry Specialist - Remote Are you in search of a legitimate work-at-home career Look no further than Mommy Jobs Online Are you tired of being in traffic waiting hours to get to
Company: Mommy Jobs Online
Location: Trenton
Posted on: 03/26/2019

Home Office Benefits Consultant - PT/FT Available!!
Description: National Health Plan company looking for bright, intelligent people to work independently as Benefit Consultants Telecommuting
Company: Ameriplan
Location: Allentown
Posted on: 03/26/2019

RECEPTIONIST
Description: Untitled RECEPTIONIST Berks Plastic Surgery seeks a front desk receptionist
Company: Berks Plastic Surgery
Location: Reading
Posted on: 03/26/2019

Data Entry Specialist - Work From Home
Description: Are you in search of a legitimate work-at-home career Look no further than Mommy Jobs Online Great opportunity to work remotely as a Data Entry Specialist either part-time or full-time Compensation: (more...)
Company: Mommy Jobs Online
Location: Springfield
Posted on: 03/26/2019

Data Entry Representatives
Description: The data entry team will be taking member correspondence and making required updates to member demographic information such as updating names, addresses, spelling corrections, etc. within the clients (more...)
Company: Mommy Jobs Online
Location: New Brunswick
Posted on: 03/26/2019

Flexible Data Entry Specialist
Description: Data Entry Specialist We are now seeking remote Data Entry Specialist agents to copy and paste data profile information such as: email addresses, names, numbers etc. into a spreadsheet template and you
Company: mommyjobsonline.com
Location: Bayside
Posted on: 03/26/2019

Administrative Assistant - Construction / Real Estate Reading 2064217
Description: Position is located in: Aubudon, PA A General contractor specializing in national commercial painting programs providing competitive solutions for commercial property renovations, remodels, refreshes, (more...)
Company: NetHire
Location: Allentown
Posted on: 03/26/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Philadelphia RSS job feeds