Administrative Assistant - 4887

Company: BronxWorks
Location: New York City
Posted on: February 19, 2026

Job Description:

Job Description Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60 locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission. RESPONSIBILITIES Ability to articulate the mission, objectives of the New York City Office of Financial Empowerment Program. Answer phones and field all calls, delegate questions and issues to the necessary counselors or management. Provide customer follow-up and appointment setting and other general office administrative duties as assigned. Promote upcoming programs and events. Assist financial empowerment clients as needed. Help to create and help establish community trainings/workshops based on client need and partner needs as approved by OFE. Assist Program Manager in the reconciliation of management and grant reports on a monthly basis. Provide support to Financial Coaches. Assist with Outreach and all Outreach activities and events Assist with all database entry and report management. Confirm RSVPs for upcoming workshops and one-on-one sessions. Assemble workshops materials. Provide support at workshops or events. Help create and update client files. Photo copy, display and distribute OFE approved program and marketing materials. Meet specific goals that have been set for the position. Provide general support to visitors and act as point of contact for program clients. Maintain inventory log, balance office petty cash fund, all data sheets, logs, office certifications to ensure site compliance with regulatory agencies. Interface with building management at all site locations. Other duties as assigned. QUALIFICATIONS High School Diploma or better with preferred background in finance, financial education, counseling/coaching, or social service delivery. A minimum of one to two years’ of prior work experience as a program specialist or program assistant Knowledge of office management systems and procedures. Engaging “consumer service” personality and detailed orientated skills are essential. Bi-lingual fluency in Spanish, Urdu or Bengali preferred. Certification as a Financial Counselor with NYC Department of Consumer Affairs (DCA) – Office of Financial Empowerment (OFE), added plus. Encourage to take and pass OFE’s financial counselor certification, 45-hour accredited City University of New York (CUNY) personal finance course. Obtain Volunteer Standard of Conduct Certificate Must be flexible, with availability to work a rotational schedule day schedule (i.e. 9am-5pm, 11am- 7pm, etc.) which includes weeknights and Saturdays. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. Maintain the confidentiality of the client information. Provide general assistance to clients. Assist in other administrative duties, including file maintenance and answer phone calls. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

Keywords: BronxWorks, Philadelphia , Administrative Assistant - 4887, Administration, Clerical , New York City, Pennsylvania