Clinic Service Coordinator
Company: Balance Point Wellness, LLC
Location: Hunt Valley
Posted on: January 1, 2026
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Job Description:
Description: Balance Point Wellness is accredited by the
Accreditation Commission for Healthcare (ACHC). We are a
community-based holistic mental health and wellness center that
provides counseling/psychotherapy, psychiatry, adventure therapy,
and wellness services to individuals and families in Maryland. We
are located in Baltimore, Nottingham, Bel Air, Salisbury, and Hunt
Valley, MD. We also have Telehealth divisions in Maryland,
Delaware, and Pennsylvania, and a school-based program in Baltimore
County and Harford County Schools. Balance Point Wellness has been
named one of Baltimore Sun's Top Workplaces for three years
including 2024. The Clinic Service Coordinator is a key role at
Balance Point Wellness as they are a liaison between our clinicians
and clients. The ideal candidate is someone who is highly
detail-oriented and motivated, passionate about mental health,
building relationships, strong at multi-tasking, and a
self-starter. This is an in-person position in our Hunt Valley
office. Job Description: Review schedules of therapists as needed,
assist in scheduling follow-ups and new appointments, and reach out
to canceled and no-show clients for rescheduling Collaborate with
clinic Associate Director to determine administrative needs of
clinicians Directly provide administrative support to all
clinicians as needed, assisting in the following areas: treatment
plan uploads and signatures; updating client orientation forms;
obtaining custody documents; maintaining caseload trackers;
obtaining and updating compliance items such as but not limited to
photo identification, insurance cards, and updated contact
information Collaborate with other client facing associates to
streamline patient care Respond to clients in a timely manner
Complete monthly note signing report for their clinic Office tasks
as needed, such as: answering phones, sorting mail, checking in
clients Other duties as assigned Benefits: 401(k) matching Dental
insurance Employee assistance program Health insurance Health
savings account Life insurance Paid time off Vision insurance
Requirements: Qualifications and Education requirements: High
School Diploma or GED required Bachelor's degree (preferred)
Experience in mental/medical health field (1 year preferred)
Proficient in Microsoft Office programs including (Excel, Outlook,
Word, Teams, etc.) Electronic Health Record systems experience (1
year preferred) Knowledge, Skills, and Abilities: Highly detail
oriented Multitasking Time management skills Interpersonal
communications Customer service Compensation details: 17-20 Hourly
Wage PI46c6e5364c8b-37456-39009325
Keywords: Balance Point Wellness, LLC, Philadelphia , Clinic Service Coordinator, Administration, Clerical , Hunt Valley, Pennsylvania