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Receptionist/Scheduler

Company: Temple University
Location: Philadelphia
Posted on: March 27, 2020

Job Description:

The Receptionist/Scheduler in the Lewis Katz School of Medicine's Ophthalmology department reports to the Operations Manager for all office issues.

Specific responsibilities include: greeting, scheduling, and obtaining vital patient information; Verifying and entering patient insurance and demographic information while scheduling appointments; Performing all Check-in and Check-out duties, including full registrations, updating registration, insurance eligibility, collecting co-pays and answering phones; Scanning PHI into EPIC; handling My Temple Health Inquires; providing prompt customer service to students, parents, employees, and other University Departments; Answering telephone and email messages within 24 hours to ensure timely resolution of problem accounts; preparing end of the day batch and reconciliation of monies taken and ensuring referrals and copay collection for all visits. Perform other related duties as assigned.

Required Education and Experience

At least five years' experience working in a medical setting such as a Physician's Office, Hospital, Medical School/College, and/or Medical Practice. An equivalent combination of education and experience may be considered.

Required Skills and Abilities

*Must be able to travel to offsite locations that may not be accessible by public transportation.

*Demonstrated knowledge of Third Party Billing.

*Demonstrated knowledge of GE and EPIC software.

*Demonstrated ability to multi-tasks in a very busy, hectic environment.

*Strong interpersonal communication and organizational skills.

*Demonstrated knowledge of medical terminology.

*Demonstrated ability to provide excellent customer service.

*Demonstrated ability to work independently particularly during peck/hectic schedules.

Preferred

*Experience in an ophthalmology setting. Not required

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at .

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at:

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.

Keywords: Temple University, Philadelphia , Receptionist/Scheduler, Administration, Clerical , Philadelphia, Pennsylvania

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