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Collections Specialist

Company: Cozen O Connor
Location: Philadelphia
Posted on: August 17, 2019

Job Description:

Collections Specialist:



The position of Collections Specialist reports directly to the Collections Supervisor and will work closely with the Senior Manager of Collections and Billing in collection efforts.

JOB DUTIES AND RESPONSIBILITIES:









  • Assist with various client requests for additional information on invoices.

  • Ensure proper administration of internal write-off policies.
  • Monitor ebilled invoices deductions and assist with helping to reduce deductions.
  • Maintain accurate files of attempts to contact clients and records of discussions.
  • Assist with the cleanup of unallocated receipts and short paid invoices
  • Process write-offs for identified accounts.
  • Build relationships with attorneys to identify clients that can be contacted for paying outstanding balances.
  • Research and resolve invoice inquiries/issues
  • Place direct phone calls and emails to customers that are past due.
  • Provide copies of past due invoices and recapping invoices when necessary
  • Update comments in ARCS system


    QUALIFICATIONS AND REQUIREMENTS:







    • High School diploma (or G.E.D.) and a college degree is preferred.

    • This position requires the incumbent to have at least 3 years of experience in collecting, accounts receivable or a related area.

    • This position requires excellent written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.

    • Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.

    • This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.

    • Incumbent must be multitask oriented, organized, set priorities and meet deadlines and take pride in one's work.

    • Professional judgement, strong attention to detail and great interpersonal skills required.


      Cozen O'Connor is an Equal Opportunity Employer, including disabled and veterans.

Keywords: Cozen O Connor, Philadelphia , Collections Specialist, Accounting, Auditing , Philadelphia, Pennsylvania

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