Collections Specialist

Company: Beacon Hill
Location: West Chester
Posted on: June 26, 2025

Job Description:

Job Summary The B2B Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from business clients. This role ensures timely payments while maintaining strong customer relationships and adhering to internal credit policies. The ideal candidate has strong negotiation skills, excellent attention to detail, and experience in high-volume B2B collections. Key Responsibilities Contact business clients via phone, email, and written communication to collect past-due balances. Review aging reports and prioritize accounts based on delinquency, risk, and value. Investigate and resolve payment discrepancies, billing disputes, and short payments. Work closely with Sales, Customer Service, and Billing departments to resolve account issues and ensure accurate invoicing. Maintain detailed notes on collection activity in the company's ERP or CRM system. Recommend accounts for credit hold, write-off, or third-party collections as appropriate. Assist with monthly AR reporting and cash flow forecasting. Ensure compliance with company credit policies and legal regulations. Qualifications High school diploma or equivalent required; Associate or Bachelor's degree in Finance, Accounting, or related field preferred. 2 years of experience in B2B collections or accounts receivable . Strong interpersonal and communication skills, both written and verbal. Experience with ERP systems (e.g., NetSuite, SAP, Oracle, Microsoft Dynamics) preferred. Excellent organizational and time management skills. Proficiency in Microsoft Excel and Outlook. Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Skills Knowledge of credit and collections best practices and relevant laws (e.g., FCRA, FDCPA). Experience with high-volume account portfolios. Familiarity with international collections (if applicable). Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Keywords: Beacon Hill, Philadelphia , Collections Specialist, Accounting, Auditing , West Chester, Pennsylvania