Collection Specialist
Company: The Chefs' Warehouse
Location: Swedesboro
Posted on: September 18, 2023
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Job Description:
About The Chefs' WarehouseThe Chefs' Warehouse, Inc. () combines
exceptional quality and brand building with broadline food service
distribution for more than 35 years. With Protein, Specialty,
Produce, and Broadline offerings, we service the most discerning
chefs in a hybrid approach of convenience and superior quality. We
introduce more than 2,000 artisan producers of the world's finest
ingredients from over 40 countries to the finest chefs in the
world. We passionately consult, sell, and build relationships with
more than 35,000 customers through the most experienced network of
over 600 consultive sales associates, best-in-breed technology,
rapid service, and support levels that solidify our long-standing
ties to both established and up-and-coming premium
restaurants.Mission: The mission of The Chefs' Warehouse is to
provide the world's greatest ingredients to the world's best
chefs.Our C.H.E.F.S. Values:Curious & CreativeHungry For Food &
ResultsEntrepreneurialForward Thinking & FlexibleSupportive (Of
Peers & Chefs)Position Summary: Under general direction of the
Corporate Credit Manager, the Credit & Collections AR Specialist
calls for maintaining accounts receivable records and resolving
credit issues.What you'll do:--- Under the direction of the
Corporate Credit Manager, monitors Accounts Receivable aging and
identifies past due accounts.--- Contacts past due customers via
phone and email daily.--- Resolves Billing and Customer Credit
issues.--- Negotiates payment plans as needed.--- Maintains
customer profiles and ensures accurate information received from
sales team and forwarded to corporate for entry into the
database.--- Obtains and emails requested POD's and customer Credit
Memo(s).--- Research and processes customer claims of invoice
payment.--- Research and processes charge backs, returns, and NSF
items.--- Answers AR phone/email inquiries and follows up.--- Under
the direction of the Corporate Credit Manager provides guidance, as
required, to the cash applications team for proper application of
customer payment(s).--- Assists with special projects as
required.--- Provide weekly reporting to Corporate Credit
Manager.--- Perform other job-related duties as assigned.About
you:--- Associates degree in accounting or comparable work
experience--- 2 years of experience in accounts receivable,
preferably in the food industry--- Canopy/Aspen ERP systems
experience preferred.--- Organized and detailed.--- Ability to
multitask.
The above job description is not an all-inclusive list of duties
and standards of the position. Incumbents will follow any other
instructions, and perform any other related duties as assigned by
their supervisor.Perks & Benefits:--- Paid Vacations, Paid
Holidays--- Health, Dental and Medical Benefits--- Weekly pay---
Life Insurance--- 5% above cost for our high-quality food
products--- Employee discounts for travel and events--- 401kThe
Chefs' Warehouse is an Equal Opportunity Employer that does not
discriminate based on actual or perceived race, creed, color,
religion, alienage or national origin, ancestry, citizenship
status, age, disability or handicap, sex, marital status, veteran
status, sexual orientation, pregnancy, gender identity or any other
characteristic protected by applicable federal, state, or local
laws. We also consider qualified applicants with criminal
histories, consistent with applicable federal, state and local law.
Our management team is dedicated to this policy with respect to
recruitment, hiring, placement, promotion, transfer, training,
compensation, benefits, employee activities and general treatment
during employment. We are dedicated to building an inclusive and
diverse workforce.
Keywords: The Chefs' Warehouse, Philadelphia , Collection Specialist, Accounting, Auditing , Swedesboro, Pennsylvania
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