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Senior Solutions Architect

Company: Comcast
Location: Philadelphia
Posted on: March 20, 2023

Job Description:

Job Description:

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Job SummaryCustomer Experience Technologies (CXT) is responsible for the technology, systems and tools that support the customer lifecycle (sales, activation, billing, support, etc.), as well as employee-facing teams such as human resources, finance, and workplace information technology. These tools and systems are foundational to our ability to meet and exceed customer expectations and support an excellent employee experience. Job Description Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. As a successful Architect in Comcast Technology & Product, you will do much more than define solutions, applications, infrastructure and tools. You will be a servant leader of our Xfinity Consumer Data Platform team of software engineers and business stakeholders enabling our Residential Marketing teams! In this role you will be leading the solution architecture for a team that builds and expands software, infrastructure, networking, cloud technology, and process. This role will have a significant degree of impact on business results by empowering many teams across our organization. The right candidate will be assertive and work to bring people together to help solve complex problems with an iterative, feedback driven approach. Core ResponsibilitiesDefining the platform architecture, technology strategy and implementation standardsProviding technology guidance to shape overall digital asset management strategy.Collaborate with other architects and SMEs in the space to define the ideal approaches in integrating our solution with the broader ecosystem.Interfaces with the enterprise architecture team and other functional areas to ensure that most efficient solution is designed.Presents solutions to leadership, management, architects and developers.Applies and integrates emerging technological trends to new and existing systems architecture.Monitors current and future trends, technology and information in the technology space that will positively affect organizational projects.Mentors team members in relevant technologies and implementation architecture.Works with the delivery teams and 3rd party software vendors to ensure quality delivery to the platform.Support Business Partners, Analysts, Quality Assurance, and Production Support teams. Qualifications: Over 10+ Years of experience in the IT industryExperience with Adobe Experience Platform is preferred.Excellent organizational, technical, interpersonal and communication skills.Strong analytical skills with ability to think strategically and critically.Ability to work with all levels within the organization, including field service team members' management, cross-departmental teams and senior leadership.Experience working on an enterprise scale web application preferredExperience in administration of production environments in distributed enterprise-wide solutionsExperience in Availability, Capacity, Disaster Recovery planningExperience in data security and data privacy best practices and implementation strategiesAdept at developing strategic plans and working with large and distributed teamsFamiliarity with current software design methodologies including agile (scrum) development process.Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering or related disciplines; extensive, directly related experience may be considered in-lieu of degree(s).Experience in Cable / Telecom or Experience with public cloud platforms (AWS, Azure, etc.) is a plus. Personal Characteristics: Ability to communicate technical details to wide variety of technical and non-technical audiences, in both written and verbal formatsExcellent organizational skills and attention to detail in an environment that requires regular evaluation and negotiation of prioritiesExcellent skills in emotional intelligence, influencing, and persuasion with individual and group stakeholders.Strong speaking, writing, collaboration and follow-up skills.Strong customer service, interpersonal and communication skills - the ability to interact with many different people, internally and externally About Our Perks & Benefits We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees:Medical & Dental401(k) Savings PlanGenerous paid time offLife Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. Learn more at ( Reasonable Accommodation: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an EOE/Veterans/Disabled/LGBT employer. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Philadelphia , Senior Solutions Architect, Accounting, Auditing , Philadelphia, Pennsylvania

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