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Student Billing Specialist

Company: Drexel University
Location: Philadelphia
Posted on: May 16, 2022

Job Description:

About Drexel Drexel is one of Philadelphia's top 10 private employers, a comprehensive global research university and a major engine for economic development in the region. With over 24,000 students, Drexel is one of America's 15 largest private universities. Drexel has committed to being the nation's most civically engaged university, with community partnerships integrated into every aspect of service and academics. Job Summary Reporting to an Associate Director, the Student Billing Specialist is responsible for the posting of all payments received by the Bursar's Office. - Additionally, the Student Billing Specialist will provide guidance related to student billing including billing rates, discounts, balances, third party contract billing, employee reimbursement and student refunds. - The Student Billing Specialist must exhibit strong attention to detail in their work and be able to self-manage projects, so they are completed accurately and in a timely manner. - They must possess excellent communication skills so they can effectively communicate with many different audiences. - The Student Billing Specialist must be enthusiastic, people-oriented, and enjoy working with students and their families. This position requires the ability to collaborate with peers and supervisors to achieve overall EMSS Divisional goals. - The successful candidate should have exceptional organizational skills, be willing to work as part of a team in a fast-paced, goal- driven environment, and maintain an overall positive attitude. Essential Functions

  • Learn and accurately execute university, state, and federal policies and procedures associated with bursar/student account functions. -
  • Posting of student cash and check payments received in-person or via U.S. mail.
  • Process University lockbox payments, including upload of file from TD bank and reviewing auditing accuracy of payments posted to student accounts.
  • Accept and post University departmental deposits.
  • Maintain housing deposit refunds and forfeitures.
  • Scan and transmit daily departmental deposit back-up documents to General Accounting.
  • Scan daily student check payments for electronic transfer to TD Bank.
  • Daily balancing and settlement of cash drawer and cashier sessions.
  • Support customer service staff and students/families in the analysis of accounts to ensure accuracy and understanding of information.
  • Audit student accounts through reporting tools. -
  • Provide customer service and respond to inquiries regarding student billing to internal and external clients via multiple modes of communication.
  • Understand and adhere to Drexel University's compliance standards as they appear in the Code of Conduct and Conflict of Interest Policy.
  • Other duties as assigned. - Required Qualifications
    • Associate's Degree.
    • At least 1 year of professional experience required, preferably in student accounts. Preferred Qualifications
      • Excellent mathematical and analytical skills.
      • Preferred working knowledge of the following Bursar/Student Account systems -- Banner/Ellucian SIS, Touch Net, Microsoft Office
      • Ability to interpret and communicate university, state, and federal policies.
      • Excellent communication skills, both verbal and written, and the ability to work with diverse students and families.
      • Ability to work some evenings and weekends. Physical Demands
        • Typically sitting at a desk/table
        • Lifting demands --- 25lbs Location University City- Philadelphia, PA Additional Information This position is classified as Exempt with a salary grade of I. For more information regarding Drexel's Professional Staff salary structure, Special Instructions to the Applicant Please make sure you upload your CV/resume and cover letter when submitting your application. Review of applicants will begin once a suitable candidate pool is identified. #CB

Keywords: Drexel University, Philadelphia , Student Billing Specialist, Accounting, Auditing , Philadelphia, Pennsylvania

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