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Senior Director, eCOA Clinical Science and Consulting

Company: ERT--
Location: Philadelphia
Posted on: February 25, 2021

Job Description:

Senior Director, eCOA Clinical Science and Consulting in Philadelphia, Pennsylvania - Careers at ERT Skip Branding About Careers

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    • Real-World Evidence Senior Director, eCOA Clinical Science and Consulting in Philadelphia, Pennsylvania - Careers at ERT Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! Senior Director, eCOA Clinical Science and Consulting Job Location US-PA-Philadelphia - US-MA-Boston Shift Regular Type Regular Full-Time Overview ERT is looking to hire a Senior Director, eCOA Clinical Science and Consulting. In this role you will take strategic and day to day operating responsibility for the consulting services organization. You will be a member of the ERT management team and will manage revenue, expenses and P&L of the consulting services group. Responsibilities
      • Meet and exceed the financial objectives of the organization
      • Develop and refine consulting services business plan with focus on key goals and objectives
      • Serve as the lead spokesperson for the ERT's consulting services, representing the organization at the highest levels to prospective partners and customers worldwide.
      • Enhance Company scientific reputation and visibility - especially in the fields of clinical outcomes assessments (COAs) such as patient reported outcomes (PROs), clinician reported outcomes (ClinROs), and observer reported outcomes (ObsROs) for clinical research
      • Establish and maintain credibility, respect and confidence from customers, partners and the organization by demonstrating an in-depth knowledge of the market, customers and applications.
      • Provide high-level consultancy to customers on obtaining labeling or promotional claims
      • Provide scientific and strategic input to the consulting services projects such as literature and strategic endpoint reviews, qualitative research projects, psychometric validation studies, and regulatory submission dossiers, clinical development strategies and protocols, ensuring project deliverables are met
      • Build close working relationships with customers while being their advocate within the Company
      • Develop, cultivate and maintain customer references from different countries and diverse therapeutic areas about their positing working experiences with ERTERT.
      • Work with marketing and sales to prepare customer proposals and presentations
      • Hire, retain, manage and motivate geographically dispersed members of the consulting services group
      • Establish and monitor appropriate metrics for service performance and customer satisfaction and drive the organization in continuous improvement.
      • Work effectively across internal functional groups, including Sales, Marketing, Client Services, Technical Operations and Finance.The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. ERT reserves the right to amend or change this job description to meet the needs of ERT. This job description and any attachments do not constitute or represent a contract. Qualifications Education:
        • An undergraduate degree is required. A PhD in measurement science or related social science, MBA or other advanced degree is considered a plus Experience:
          • Minimum of 10 years' experience managing global consulting services organization, primarily North America and Europe.
          • Experience in clinical development organizations - working in Pharma industry, consulting services organization, or relevant regulatory experience.
          • Experience in the development of COAs such as symptoms, HRQL, treatment satisfaction, adherence and productivity, etc., ensuring COAs were "fit for purpose".
          • Prior late phase clinical research experience or regulatory experience will be considered advantageously.
          • A strong management presence with communication skills and interpersonal skills to inspire customers, partners and the internal consulting services team.
          • Management presence with strong interpersonal skills, outstanding written and oral communication skills and keen ability to contribute to closing sales.
          • Strong operational skills that will drive customer satisfaction and organizational efficiencies. Ability to review customer deliverables with attention to details that enhance customer confidence.
          • Resilient and tenacious with an ability to find ways over, under around and through obstacles and barriers
          • Flexible and able to adapt and change gears seamlessly and rapidly as the business evolves, while still focusing on major priorities.
          • Integrity and ethics beyond reproach.
          • Willingness to travel worldwide We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Options Apply for this job online Apply Share Refer this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Connect With Us! Not ready to apply? Connect with us for general consideration.

Keywords: ERT--, Philadelphia , Senior Director, eCOA Clinical Science and Consulting, Accounting, Auditing , Philadelphia, Pennsylvania

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